On both sides, the bill for getting it wrong is climbing — in settlements, in fines, and in scrutiny. Don't take our word for it; every number links to its source.
Employee relations
Get people cases wrong, and it costs more every year.
~50%
more employment-tribunal claims in Jan–Mar 2025 than a year earlier. MoJ data
∞
unfair-dismissal payouts are now uncapped — the £118,223 limit is removed entirely from 2027. Employment Rights Act
145.5
ER cases per 1,000 employees — near a decade high, while ER teams stay flat. HR Acuity
£28.5bn
a year — workplace conflict's cost to UK employers, about £1,000 per employee. The NHS alone loses £2.28bn to bullying. Acas
Healthcare compliance
Get care wrong, and the regulator is charging more than ever.
+700%
rise in CQC prosecutions — comparing 2009–13 with 2019–23. Caring Times
+242%
increase in the average CQC fine, law firms warn. Care Home Mgmt
9,000
assessments CQC is on track to publish by September 2026 — with services whose ratings are 6+ years old prioritised. CQC, May 2026
£2.8bn
paid in clinical-negligence claims in 2023/24, up ~7% year on year — with £58.5bn in future liabilities. NHS Resolution
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Two medication errors on Ward 4 trace to the same stock-rotation step. Root cause: an out-of-date SOP. Recommended — update SOP §4 and retrain the 6 staff involved.
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