Employee relations, calmer
Capture concerns, investigate cases and prove fair process — from first hire to global scale. One connected system, with AI that always cites its sources and hands you the pen.
Comprehensive ER that reduces your workload
Every capability below in one place — all feeding one connected intelligence. Linked Intelligence means data feeding data: no silos, and audit evidence that stays current as cases move.
Every concern, captured
Many ways in, the right first response, and the right person alerted — before anything becomes formal.
Reporting. Many ways in.
- Hotlines, mobile app, web, WhatsApp, Slack, Teams — and more
- Anonymous, named or escalating-to-named
- SAR-ready logging from day one
AI, personal
- Rule-driven, not opaque — you write the playbook
- Instant first response, day or night
- Hand off to a human at any threshold you choose
Listen before the file is opened
- Confidential live chat with the right person
- De-escalate before formal escalation
The right person, the moment it matters
Severity-aware routing. Quiet hours respected. Nothing pings everyone at 2am — the alert finds the one person who can act.
- Role-aware paging
- Quiet-hours + holiday awareness
- Escalation if not acknowledged
Every case has a process
From the moment a case lands to the moment it closes, the work follows a structured path — the right rigour, the right templates, the right people.
Sorted automatically
- By case type, severity and owner
- A consistent first response, every time
Consistent process, consistent data
- Guided, enforced investigation steps
- The same rigour on every case
One way of working, every time
- Templates for grievance, conduct, performance
- Nothing skipped, nothing improvised
Linked Intel connects the dots
- Surfaces connected risks across people, teams & locations
- Flags affected policies & triggers the right training
- Keeps audit evidence current as cases move
Scored before you read the second sentence
- Legal, reputational, retention & safety dimensions
- GC gets a heads-up on the cases that deserve one
Settle from a position of calm
Every artefact logged with chain-of-custody, redaction built in, and the evidence pack your lawyers actually asked for.
- Privileged-document handling
- Built-in redaction tools
- Two-click evidence packs
The case closes. The work doesn't.
- Scheduled wellbeing check-ins
- Higher post-case satisfaction scores
- Fewer recurring complaints from the same team
One source, two audiences
The same calm data feeds the operator running today's cases and the board member reading the quarterly pack — no re-keying.
Your board pack, drafted for you
- Board-ready narrative from your live data
- Always cited, human signed-off
Data drives insights
- Trends across teams, sites and case types
- Spot the pattern before it becomes a claim
Investigations, written up
Every investigation report ends with a clean summary, a balanced findings section, recommended actions and the audit trail attached.
- Clean executive summary
- Balanced findings + recommended actions
- Audit trail attached
Best-in-class data and visualisation
- Drill to the source case in two clicks
- Act before a pattern becomes a claim
Employee relations, calmer.
Start free with speak-up and a case log; switch on AI, channels and case management as you grow. Book a demo to see CalmER on your world.
- Policies drafted, in date, and proven read by every member of staff
- Incidents actioned, with learning documented — not just logged
- Audits, risk and training connected, findings tracked to closure
- A one-click evidence pack for every one of the five key questions