Safe Workplace
Products
CalmERCompliantCare
Pricing
CalmER pricingCompliantCare pricing
More
CustomersGuidesBlogBook a demo
Customer story · CompliantCare

From a warning sign to a passed first GPhC inspection

For a fast-scaling healthcare brand heading toward its first CQC audit, averaging 16 reports a month wasn't reassuring — it was a warning. CompliantCare closed the gap.

early incident reporting

400+

audit-ready data points at inspection

1st

GPhC inspection — passed

“If I see low incident numbers, I go digging. No one is that good. There was nothing else on the market that was a genuine one-stop shop for quality, governance and compliance.”

Steph · Quality & Governance Lead, Voy
The challenge

Low numbers weren't safety — they were risk

Averaging 16 reports a month meant concerns weren't being captured, not that they didn't exist. The established incident-management incumbents were evaluated, but none combined incident reporting, investigations, risk, policy governance and analytics in one platform co-created around Voy's regulatory footprint.

The solution

A governance backbone that reads the regulations

Voy described what they were regulated for — CQC, GPhC, across two geographies — and CompliantCare stood up a complete governance backbone mapped to those obligations. Because the platform reads the regulations, every module stays mapped to the clauses it satisfies, so policies, registers and evidence are audit-ready by default — not reconstructed the night before an inspection.

The result

400+ data points, already there

When the inspection came, Voy didn't assemble evidence — it was already there: incident trends, root-cause and escalation records, risk-register status, policy-compliance evidence, and demonstrable learning over time. Live, structured and ready at all times.

Sector: Start-ups & scale-ups — fast-scaling digital healthcare. See how Safe Workplace is used across this sector.

See it on your world.

Book a demo and we'll show you CompliantCare against a scenario from your organisation.

  • Policies drafted, in date, and proven read by every member of staff
  • Incidents actioned, with learning documented — not just logged
  • Audits, risk and training connected, findings tracked to closure
  • A one-click evidence pack for every one of the five key questions